Samsung announced the latest recall rules Note7 return subsidies 200 yuan – people Hainan Channel – easeljs

Samsung Note7 announced the latest details of the recall: return 200 yuan subsidy, people.com.cn Hainan channel — people.com.cn according to Samsung Chinese 13 announced the latest details of the recall, on the 14 day, consumers China area can be started to have purchased Samsung Galaxy Note7 returns processing. According to the details of the recall, consumers choose to return, Samsung will be in accordance with the original price to buy a full refund, in addition to provide 200 yuan (RMB, same below) subsidies; choose to return after the purchase of Galaxy S7 edge S7, Samsung will provide a subsidy of 600 yuan (including the return of 200 yuan subsidy); choose to return after the purchase of other intelligent mobile phone Samsung, Samsung will provide 300 yuan subsidies (including return subsidies of 200 yuan). Reporters found that, Galaxy Note7 priced at 5988 yuan, S7 edge was $5688, the difference between the two yuan 300. If consumers choose these second kinds of compensation programs, eliminate the spread, in fact, only more than 100 yuan subsidy. But compared to the Samsung 11 in China announced the recall of the two way, the latest program to increase the intensity of subsidies. After the recall is free for consumers to replace other types of new Samsung mobile phone, and refund the difference between the two products, gift coupons 300 yuan, or according to the original price to buy a full refund, and recycling products. Prior to the recall problem, Samsung has been caught in the double standard of Chinese and foreign public opinion whirlpool, the recall of the details of the compensation subsidies will be treated differently? If American consumers choose to return and continue to buy other intelligent mobile phone Samsung, in compensation will also get up to $100 coupons, if you choose a full refund or buy other brands of smart mobile phone, can get a $25 coupon. If consumers choose to return to South Korea and the purchase of the Samsung Galaxy S7 edge S7 or Galaxy Note5 and other Samsung Corp intelligent the latest mobile phone, get the value of about 600 yuan compensation (including coupons and calls); if you choose a full refund or buy other brands of smart mobile phone, get the value of about 178 yuan coupons. Chinese consumer protection law research director Xue Fang told News Agency reporters, according to the international organization for standardization released after the handling of customer complaints guide, one is determined by the principle of "customer focus". Here the customer is not divided into countries, are transparent under the rule of equality of the main consumer. Samsung, as a multinational company that adheres to international standards for high-tech products, should adhere to the same principles of international complaints, and should not comply with it." Xue Fang said. (end) (commissioning editor Liu Yangyang and Chen Haiyan)相关的主题文章: